Privacy Policy

This Privacy Policy explains how Henry Roofing LLC collects, uses, and protects your information when you use our roofing and home services, visit our website, or communicate with us.

Last updated: February 27, 2026

1. Who We Are

Henry Roofing LLC ("Henry Roofing", "we", "us", or "our") is a home services company specializing in roofing inspections, repairs, replacements, and related exterior services. This Privacy Policy applies to our website, online forms, email communications, phone calls, text messages, social media, and any other services where this Privacy Policy is referenced.

2. Information We Collect

We collect information that helps us provide roofing and home services, communicate with you, and improve our business. The information we collect may include:

  • Contact Information: Name, email address, phone number, mailing address, and company name (if applicable).
  • Property & Project Details: Service address, property type, photos you provide, project requirements, roofing issues, and other details you share when requesting a quote or service.
  • Communications: Content of emails, text messages, phone call notes, and form submissions (including inquiries, feedback, or reviews).
  • Usage Data: Information about how you interact with our website, such as pages visited, time spent, clicks, referring URLs, and browser or device information.
  • Technical Data: IP address, browser type, operating system, and approximate location based on your IP address.
  • Marketing & Preference Data: Your preferences for receiving marketing communications and information about how you engage with our marketing campaigns.

3. How We Collect Information

We collect information in several ways:

  • Directly from you when you submit a form, request a quote, schedule an appointment, call or text us, or communicate with us in any way.
  • Automatically through cookies and similar technologies when you visit or interact with our website.
  • From third-party platforms, such as advertising partners, lead generation services, review sites, or social media platforms, when you engage with our content or listings.
  • From publicly available sources, such as property records or directories, where permitted by law.

4. How We Use Your Information

We use the information we collect for purposes related to providing and improving our roofing and home services, including to:

  • Respond to your inquiries and provide quotes or estimates.
  • Schedule, manage, and complete roofing inspections, repairs, or installations.
  • Send service-related communications, including confirmations, updates, and follow-ups.
  • Process payments and maintain records for accounting and legal purposes.
  • Improve our website, services, and customer experience.
  • Customize content, offers, and recommendations based on your interactions with us.
  • Conduct marketing and advertising campaigns (where permitted by law).
  • Request reviews or feedback about our services.
  • Protect our business, prevent fraud, and comply with legal obligations.

5. Legal Bases for Processing (If You Are in the EEA or UK)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under one or more of the following legal bases:

  • Performance of a Contract: To provide services you have requested or to take steps at your request before entering into a contract.
  • Legitimate Interests: To operate, improve, and protect our business and services, provided that these interests are not overridden by your rights and interests.
  • Consent: Where required by law, for example for certain types of marketing. You can withdraw your consent at any time.
  • Legal Obligations: To comply with applicable laws, regulations, and legal processes.

6. Cookies and Tracking Technologies

We may use cookies, pixels, and similar tracking technologies on our website to:

  • Remember your preferences and improve your browsing experience.
  • Analyze website traffic and performance.
  • Measure and optimize our marketing and advertising campaigns.

You can typically control cookies through your browser settings. If you choose to disable cookies, some features of our website may not function properly.

7. How We Share Your Information

We do not sell your personal information. We may share your information in the following situations:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

Mobile Information Sharing

  • Service Providers: With trusted vendors and contractors who help us operate our business (e.g., scheduling tools, payment processors, marketing platforms, CRM systems, or subcontractors assisting with roofing work).
  • Professional Advisors: With attorneys, accountants, insurers, and other professional advisors as needed for business operations and compliance.
  • Legal and Safety: If required by law, legal process, or to protect our rights, customers, property, or safety.
  • Business Transfers: In connection with a merger, acquisition, sale of assets, financing, or similar business transaction. In such cases, we will take reasonable steps to ensure your information remains protected.
  • With Your Consent: When you direct us or give us permission to share information, such as when you request that we coordinate with another contractor or service provider.

8. Data Retention

We retain your information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide services, meet legal, accounting, or reporting requirements, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it where feasible.

9. How We Protect Your Information

We use reasonable technical and organizational safeguards to protect your information against loss, misuse, and unauthorized access. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, such as the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your information, subject to certain exceptions.
  • Object to or restrict certain types of processing.
  • Withdraw consent where processing is based on your consent.
  • Opt out of marketing communications.

To exercise these rights (where available) or update your preferences, please contact us using the details in the Contact Us section below. We may need to verify your identity before processing your request.

11. Marketing Communications

We may send you promotional emails, text messages, or other communications about Henry Roofing LLC if you have requested information from us or used our services, or if you have otherwise consented to receive such communications. You can opt out at any time by following the unsubscribe instructions in the message or by contacting us directly.

12. Third-Party Links and Services

Our website or communications may contain links to third-party websites, tools, or services that are not controlled by Henry Roofing LLC. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you use.

13. Children's Privacy

Our services are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so that we can take appropriate steps to remove the information.

14. State-Specific Notices (U.S.)

If you are a resident of certain U.S. states (such as California, Colorado, Virginia, or others with comprehensive privacy laws), you may have additional rights regarding your personal information under state law. These may include rights to access, delete, or opt out of certain data practices. To inquire about state-specific rights, please contact us using the information below and indicate your state of residence.

15. International Data Transfers

Henry Roofing LLC is based in the United States. If you access our website or services from outside the U.S., your information may be transferred to, stored, and processed in the United States or other countries that may have different data protection laws than your country. Where required, we will take appropriate measures to protect your information in accordance with applicable law.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last updated" date at the top of this page and may provide additional notice as required by law. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

17. Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or would like to exercise your rights, you can contact us at:

Henry Roofing LLC
9607 Bundy Lane,
Houston, TX 77080

Phone: 832-850-5778
Email: lc.henryroofinghtx.com
Website: https://henryroofinghtx.com/untitled-page

Please do not include sensitive information (such as payment card details or social security numbers) in email or form submissions.

SMS Communications

By submitting this form you agree to receive SMS messages from Henry Roofing LLC regarding your roofing inquiry, appointments, and the occasional promotional offers. Message frequencies may apply. Reply STOP to Unsubscribe. Reply HELP for help.

SMS Consent & A2P Compliance

To comply with A2P (Application-to-Person) messaging rules, we require your explicit consent to send SMS messages for service updates, quotes, reminders, and marketing. Please review the consent checkbox and agree before submitting your phone number.

By checking the box you confirm A2P consent and agree to receive SMS as described. You may opt out at any time by replying STOP.